Privacy Policy
​​
Ghamry Advisory Limited trading as ralphy (“Ralphy”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs).
By using our website (ralphy.co.nz) and related services, you agree to this policy.
1. What Information We Collect
We may collect the following types of personal information:
-
Contact details — name, email address, phone number, and postal address.
-
Company details — proposed company name, directors, shareholders, and share allocations.
-
Billing information — payment details processed securely through our payment provider (e.g. Stripe or Wix Payments).
-
Communications — emails, messages, or other correspondence with Ralphy.
-
Website usage data — IP address, browser type, pages visited, and analytics data collected via cookies or tracking tools.
2. How We Collect Your Information
We collect personal information when you:
-
Complete forms on our website or through Typeform.
-
Purchase a plan or make a payment.
-
Subscribe to our newsletter or download resources.
-
Contact us by email or social media.
-
Interact with our website via cookies and analytics tools (e.g. Google Analytics or Meta Pixel).
You may choose not to provide some information, but this could limit our ability to deliver services to you.
3. How We Use Your Information
We use your personal information to:
-
Register and file your company with the New Zealand Companies Office.
-
Communicate with you about your registration and related services.
-
Process payments and manage accounts.
-
Send you updates, resources, or promotional emails (if you’ve opted in).
-
Improve our website and customer experience.
-
Comply with our legal and regulatory obligations.
We will only use your personal information for the purpose for which it was collected or a closely related purpose that you would reasonably expect.
4. Disclosure of Information
We may share your information with:
-
The New Zealand Companies Office and other government agencies as required to register your company.
-
Service providers who assist us in operating our business (e.g. hosting providers, payment processors, email services).
-
Professional advisers (e.g. accountants or IT consultants) where necessary to deliver our services.
We require all third parties to protect your information in accordance with the Privacy Act 2020 and only use it for authorised purposes.
We will never sell, rent, or trade your personal information to others.
5. Storage and Security
Your personal information is stored electronically on secure servers using industry-standard security measures.
We take reasonable steps to protect your information from loss, unauthorised access, use, or disclosure.
Where information is stored offshore (e.g. on cloud servers operated by our providers), we ensure those providers have adequate privacy protections consistent with New Zealand law.
6. Access and Correction of Information
Under the Privacy Act 2020, you have the right to:
-
Request access to the personal information we hold about you; and
-
Request that we correct any inaccurate information.
You can make a request by emailing hello@ralphy.co.nz.
We’ll respond within 20 working days as required by the Privacy Act.
7. Cookies and Analytics
Our website uses cookies and analytics tools to understand visitor behaviour and improve performance.
Cookies are small data files stored on your device. You can disable cookies in your browser settings, but some features of our site may not function properly without them.
8. Email Marketing
If you subscribe to our newsletter or marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in any email we send.
We use email services that comply with New Zealand anti-spam legislation (Unsolicited Electronic Messages Act 2007).
9. Retention of Information
We retain your personal information only for as long as necessary to provide our services and to comply with our legal obligations.
When no longer needed, we take reasonable steps to delete or anonymise the information.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, contact us at:
Email: hello@ralphy.co.nz
Website: www.startwithralphy.co.nz
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner (https://www.privacy.org.nz) for further assistance.